855-741-LIMO (5466)
303-741-LIMO


 

TERMS of SERVICE:

Local Phone Number 303/741-LIMO (5466) toll free 855-741-LIMO (5466) Fax 303/861-LIMO (5466)

Payment: We do not accept personal checks the same day of service. Personal checks will be accepted 7 business days prior to the date service. For your convenience we accept American Express, Diners Club, Discover, Master Card, and Visa. You must present you card for IMPRINT unless you have signed and FAXED the TRIP CONFIRMATION with your credit card information on it. A Convienience fee of 2% to 4% may be charged if you do not present your credit card in the vehicle when services are rendered and the charges are run in the office or at/in the garage later.

Accounts: Billing: To open a billing account, your estimated expenditures with Denver Lincoln Limousine, Inc. must be over $1,500.00 per month or $20,000.00 per year. Corporate: Discounts of 10% on all trips with credit cards on file for payment. Discounts of 15% off for accounts with volume of over $30,000.00 per year.

Terms: Invoices are due 15 days after services are rendered. Payment is due on monthly statements are sent and will be due by the 15th or fifteen days after the statement is sent.

Discounts: Discounts for and services rendered that have not been paid in full after 60 days will be void. ALL trip DISCOUNTS are for prompt payment of services that have rendered.

Late fees: All unpaid invoices after 30 days are subject to $5.00 or 1.5% interest per month. If Invoices are not paid, the CLIENT, COMPANY, or PERSON making the reservation will be held responsible for payment. Additional fees for Collection, Court, and all other fees allowed by Colorado law will be added to the amount due. Early Pick ups: From 12:01 a.m. until 4:59 a.m. a $25.00 additional fee will be added to all transfers and hourly rates for services rendered. Holidays: Holiday rates for our services rendered. On all our services rendered a suggested 20% gratuity is industry.

Deposits: Deposits are required for the following reasons: $200.00 or one half the amount on all charters over 4 hours. $200.00 or one half the amount on all charters that require more than one vehicle. $200.00 or one half the amount on all Weddings. $200.00 for all Proms, with payment in full required one week prior to the prom date. $400.00 or one half the amount on all charters on Holidays Discounts: Discounts for services rendered that have gone un-paid after 30 days will be void. ALL trip DISCOUNTS are for prompt payment of services that have rendered to the client. Discounts for trips booked to @ DEN: Discounts of 10% will be applied for PRE PAID ROUND TRIP bookings to DIA.

REFUNDS on DEPOSITS: Will not be issued. The gratuity or fees (parking & tolls) for cancellations two weeks prior to services will be refunded. If we re-book the vehicle during the time you had reserved it, that portion which we collect will be refunded to you. CASH REFUNDS for services rendered are not given. The office will make every effort to refund or provide an in-house credit for DEPOSITS. Once you make a deposit, we will not over book the vehicle or cancel your reservation. If the vehicles is involved in an accident and we are unable to provide you with another vehicle, we will provide you with an ACCIDENT POLICE REPORT and ACCIDENT PHOTOS. We will attempt to re-book and forward any funds collected for service to another member of the Limousine Association of Colorado or provide you with a 100% refund.

Cancelations: Local trips to and from the any Metro Denver Airport or FBO must be canceled eight hours prior to the pickup time. Any trips canceled within the eight hours of the pickup, when the vehicle is on location, or if the passenger has double booked the vehicle with another service, or takes another form of transportation (Taxi/shuttle) without calling the office at 855 or 303/741-5466 (LIMO) looking for the vehicle will be charged in full the rated booked for the vehicle for that trip.

Changes to service:  All changes to services should be email to Resv@741limo.com or NewTrip@741limo.com or called in to our office at 303-741-LIMO (303-741-5466).  Changes to any Airport transfer service or charter booked for less than four (4) hours requested with in twenty four (24) hours of the pick up time may not be accomidated due to scheduling.  Airline delays over sixty minutes   

Corporate & Affiliate Cancelations: Local trips to and from the any Metro Denver Airport or FBO must be canceled two hours prior to the pickup time. Any trips canceled within the two hours of the pickup, when the vehicle is on location, or if the passenger has double booked the vehicle with another service, or takes another form of transportation (Taxi/shuttle) without calling the office at 855 or 303/741-5466 (LIMO) looking for the vehicle will be charged in full the rated booked for the vehicle for that trip.

Acts of God: We are not responsible for natural circumstances that are beyond our control including, but not limited to traffic congestion, road closures, auto accidents, and weather delays that effect the arrival time by more than 30 minutes.

Twenty Four hour cancelation, on any three hour or longer bookings made on/for Sunday through Thursday in all vehicles. General Customers and one time bookings clients are required to make a 50% deposit via Credit card 24 hours prior to pick up. This amount will not be refunded if the trip is canceled.

Seventy Two Hour (three Day) Cancelations of all Bus transfers, Mountain transfers.

Seven Day (one Week) Cancelation, on any three hour or longer bookings made on/for Fridays and Saturdays in all vehicles.

30 Day (one Month) plus SPECIAL CANCELATIONS POLICY applies to multiple vehicles are booked the cancelation policy may be from one to four weeks depending of the special event. Cancelations after booking multiple vehicles for Proms or Weddings may be refunded if the vehicles are rebooked. If the vehicle is not rebooked for the same amount of time as originally booked the difference will not be refunded.

STF (Surface Transportation Fee) June of 2000 we followed other limousine services lead by adding an STF (Surface Transportation Fee) of 8-11% to help off set a increase in our automobile insurance and slightly higher fuel expenses. This fee does not affect the chauffeur’s gratuity. If we were to include this amount in the hourly or transfer rates, it would also raise the chauffeur’s gratuity amount. As our commercial automobile insurance continues to increase, we are forced to re-adjust our STF fee. Established STF Fees:

     Lincoln L series Town Cars              5%-10%
     Lincoln 4x4 Navigators                   8%-15%
     Ford 4x4 Expeditions                      8%-15%
     Ford E-350 Vans                               8%-15%
     DaBryan Lincoln stretches 85”     5%-10%
     DaBryan Lincoln stretches 120”   5%-10%

     Start date Effective 04/1/2004.  See STF fee page for fee today and updates on fees.

Extras, Discounts, and Free Stuff Free calls to home: Parents can make a free two minute call to home to check in on kids every hour.

Free Phone Call: When Adults use our vehicles on the weekend, they will receive TEN minutes of free local air-time.

Free Balloons: May be purchased from us. We will provide two free balloons with every charter.

Free Beverages: We will provide complimentary pop or water for each person in your group with every charter or transfer.

Free Napkins: Napkins are provided with every charter.

Free Hour: When you charter our service for four hours or more, take you picture by our vehicle and send it to us. We may use/post it and you will receive a transferable FREE hour good for your next booking with us.

Glass/cups: We will provide you with one free koolie cup or glass for every four hours of service. Additional ones may be purchased for $5.00.

Banners: Complimentary 22 inch by 8 and 1/2 inch banners are complimentary to celebrate special occasions. Personalized 33 by 8 and 1/2 inch banners may be ordered for $5.00 each.

Disputes for non-payment after services have been rendered shall be governed by the laws of the State of Colorado without giving effect to the principles of conflicts of laws that would otherwise provide for the application of the substantive law of another jurisdiction. Any action or proceeding seeking to enforce any provision of, or based on any right arising out of, this Agreement must be brought against either party in the courts of the City and County of Denver, Colorado. You also hereby agree that venue is proper in the City and County of Denver, Colorado after service of process is made, unclaimed or refused by certified, return receipt made by the United States Post Office.

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This Agreement and all requests for services to be rendered shall be governed by the laws of the State of Colorado without giving effect to the principles of conflicts of laws that would otherwise provide for the application of the substantive law of another jurisdiction. Any action or proceeding seeking to enforce any provision of, or based on any right arising out of, this Agreement must be brought against either party in the courts of the City and County of Denver, Colorado. You also hereby agree that venue is proper in the City and County of Denver, Colorado.

Last Updated on 01/01/2011.

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